Telecom Expense Management, Mobile Device Management, and Carrier Services Blog

I was thumbing through this months CIO Magazine and came across an editorial from CEO Michael Friedenberg about Hadoo and managing "Big Data". In the editorial Michael states "In 2011, our global output of data was estimated at 1.8 Zettabytes (each zetrabyte equals 1 billion terabytes). Even more staggering is the widely quoted estimate that 90 percent of the data in the world was created within the past two years".

Despite the maturity of TEM software, increased adoption among enterprises, and the substantial savings being attained by those that have implemented the software, many corporate decision makers are still skeptical about the value proposition and return on investment (ROI) for implementing Telecom Expense Management Software. Seems they may doubt the savings being achieved, and they may think TEM salespeople are inflating results just to win their business.

Four SIP Trunking Operational Challenges:

Unsecured Android's, iPhones, iPad's and tablets on their way in, secured Blackberry's on the way out, clearly Gartner has it right when saying the mobile/wireless market has "Confusion, Complexity and Opportunity Through 2015". 

Today Light Reading is running their Digital Ethernet Summit. One of the more interesting topics so far was the webinar discussion of transport networks and using MPLS-TP and the IETF Standards being developed.

Over the weekend I read an editorial in RCR Wireless by Xigo Chief Marketing Officer Dave Snow entitled Managing Mobility. Dave is well informed and put together a lot of good information regarding the challenges enterprises face in managing mobility. (Disclosure: Vocio is a Xigo partner, as we are with numerous mobile device management and wireless expense management providers).

Whatever your position, in whatever company, the communication tools and applications you use today will be changing in the future, at an ever more rapid pace. The key to survival in 2011 and beyond is being open-minded about change, and to objectively evaluate legacy, and next generation, voice, data, Internet and mobility services, and to figure out whether to buy and maintain equipment, get service from the cloud, or some combination of the two.

It will be the open-minded IT and Telecom decision makers in the enterprise, which spend time evaluating new technologies, piloting new services, and testing new mobile applications, and working with knowledgeable vendors and consultants who will be finding the game changing solutions and provide the type of innovation that only allows them to remain competitive, but become leaders.

We get phone calls quite often from people asking how to solve the issues related to the clauses below. Many times we're successful in helping resolve this issues surronding enforcement of the clauses, but it would be better if our clients negotiated agreements that contained a business dowturn clause, and they were able to remove the evergreen.

For most network managers it would seem counterintuitive to increase reliability by moving from MPLS (with QOS) to less expensive broadband connections, but that's exactly what the folks at Talari have stated, utilizing their Adaptive Private Networking, they state an enterprise can:

One of the more polarizing discussions that can occur among staff in IT and Telecom departments is the value of outsourcing. Especially at a time when employment is scarce, and when a proposal from a potential telecom expense management or wireless expense management vendor may include savings due to reducing IT staff headcount, which may or may not include your head.