Telecom Auditing

The Manual Telecom Audit – Is it Dead? Part 1

A while back I wrote an article entitled “Did TEM Software Kill the Manual Telecom Audit?”. I received several comments from long established manual auditors Peter Eisenhut and Denise Munro, both of whom I respect for their knowledge and long standing careers in the telecom auditing worlds. Both Peter and Denise didn’t think the manual …

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How to Select a Telecom Auditing Firm

I received a newsletter today from CCMI that contained some good advice for companies looking to select a telecom auditor or telecom auditing firm. Why you might want to select a TEM provider with auditing capabilities over a telecom auditor or telecom auditing firm will be discussed another day. In addition to providing some good …

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What’s the difference between Telecom Auditing and Telecom Expense Management?

This is a question we deal with on a daily basis, and one that I believe has yet to be sufficiently answered. In fact I think many in our industry are also having a difficult time answering the question. For example there’s a session in the upcoming Total Telecom Auditing Conference entitled “TEM vs. The …

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Why is XO Increasing Rates?

Why is XO raising rates? XO states “increased costs” and “making significant capital investments to maintain our state-of-the-art, award winning nationwide network” as the reasons. Is that accurate? We like XO and we recommend them when appropriate, but costs should be going down, correct? For some financial background on XO check out these blogs: Itaron …

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Did TEM Software Kill the Manual Telecom Audit?

The process for auditing invoices by manually extracting data from the invoice and putting it into an Excel (or of you’re old enough to remember, Lotus) spreadsheet has been in use since the 80’s. Many companies still utilize this process but as mentioned in the title, doing a manual telecom audit today is akin to …

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