Telecom and Wireless Solutions for Small and Medium Enterprises
Vocio is dedicated to helping mid market enterprises reduce costs and better manage their telecom and wireless services by using our Telecom and Wireless Expense and Inventory Management software platform V-Vision, along with our "Best of Breed" carrier consulting.
Seven Year Track Record
Since Vocio was founded in 2001 we have helped our clients attain millions in refunds and credits from telecom and wireless carriers. Surveys in recent years have reported that the major telecom and wireless carriers have had declining customer satisfaction in the small and medium enterprise market due primarily to the lack of personal customer service. Many enterprises that once had account teams they knew by name now receive a toll free number to a call center, sometimes located overseas.
Personalized Service
Vocio brings the personalized service back to small and medium enterprises by providing dedicated enterprise account managers that are subject matter experts in telecom and wireless services. Our account managers can help get quotes, place orders, provision services, validate and audit invoices, follow up with carriers to get credits, optimize wireless pooling and rate plans, build and manage inventory, and generally serve as an outsourced Telecom/IT Manager or Telecom/Wireless Billing Analyst. This personalized service along with our Telecom and Wireless Expense Management Software provides enterprises with everything they need to efficiently manage telecom and wireless services and reduce costs.
We Get Results
More than any other year, in 2008 Telecom/IT and Finance departments are expected to do more, in less time, with fewer resources. Many enterprises look to outside vendors with domain expertise to help them achieve their goals. At Vocio we have a seven year track record for meeting and exceeding client cost cutting and technology upgrade initiatives. Our team is responsive and proactive, for instance we return voice mails and e-mails generally within minutes or hours, not days.
Of course actions speak louder than words so the team at Vocio encourages you to give us a try, send us a quote, submit an order, sign up for a free trial of our Telecom and Wireless Expense Management Software, and see for yourself if we can walk the walk. Feel free to give us a call at 888-200-8647.
We look forward to serving you!
Team Vocio