Vocio has a team of wireless experts along with the leading web based wireless and telecom expense management software platform for small and medium enterprises. Whether you choose to manage the service yourself, or get some help from our team, you'll have all the tools you need to effectively manage your wireless inventory and expenses.
Benchmark Costs and Create an Inventory
Effective wireless management starts with benchmarking costs and establishing an accurate inventory. This is true whether employees individually pay for their services, and then get reimbursed, or if you currently have a corporate plan. Once costs are benchmarked and inventory is established you can begin the process of wireless optimization.
Create a Stringent Cell Phone Policy
While the inventory is being created and expenses are being benchmarked we strongly recommend updating, or if you don't have one, creating a comprehensive cell phone policy. Setting the user policy is important for several reasons, the most important being liability protection. Numerous companies have been held liable for inappropriate and reckless use of cell phones. The goal of the policy is to educate employees and potentially lower the risk of a problem.
Optimize Services - Pooling and Rate Plans
Once the benchmark of costs and an inventory of devices is completed you can utilize the software to begin the process of optimizing rate and pooling plans, synchronizing contract dates, evaluating which devices are available to be upgraded. In this process we typically lower costs by an average of 20% or more.
Procure Devices and Track ESN Swaps, RMA's, and MACD's
During the process of implementing the cost reduction strategies, which take on average two billing cycles to complete, you will have access to our web based V-Vision Software to add phones, swap ESN's, track RMA's (return merchandise authorization), audit and validate charges, and generally manage all aspects of wireless.
Start a Free Trial of our Wireless Expense Management Software and get some relief.