We are a Full-Service Telecom
Consultancy specialized in:
UCaaS
Enterprise UCaaS providers offer cloud-based unified communication with VoIP, video, & chat, engineered to 99.999% uptime with 24/7 customer support and enhanced privacy with TLS & SRTP encryption, and integration with Microsoft Teams.Read More...
CCaaS
CCaaS, Contact Center as a Service. Enterprise cloud contact center solutions for better customer experience. Integrated with SalesForce, Zendesk, Oracle, ServiceNow or Microsoft Dynamics provides seamless communications to all your customers.Read More...
SIP Trunking
Enterprise SIP Trunking scales as your business requirements and infrastructure evolve, inbound, outbound, 2-way, single or multiple trunk groups, delivered with 99.99 percent availability. Business continuity features, like overflow and trunk...Read More...
SD-WAN
An Enterprise SD-WAN delivers optimal application performance under any network condition, SD-WAN responds automatically and in real-time to any changes in the state of the network. SD-WAN architecture allows enterprises to leverage any combination...Read More...
Toll Free Services
Our approach to Enterprise toll free services is to utilize a multi-carrier origination strategy to provide BCDR (business continuity and disaster recovery) of your contact center inbound calls, and to improve call quality by transiting private...Read More...
Network Monitoring
Proactive network monitoring prevents network downtime and failures, by monitoring routers, switches, firewalls, servers, and VMs for fault and performance you can maintain maximum uptime and reroute around known issues.Read More...
From the Blog
What clients are saying
"After going through three different service providers and running into the same problems, I was thrilled that Vocio was able to get it right the first time."
Amy S.
Appellate Defenders
"Managing Telecom charges and information can always be a challenge. Most companies don't have the benefit of accessing the data from one location. The staff at Vocio designed a dashboard that tailored not only to my needs, but created logins and limited access views for other co-workers that shared a need to view this data. The staff at Vocio is knowledgeable, efficient, and handles even the smallest request as a priority."
Ray R.
Vtech
"For over four years Vocio has provided us with excellent service. Most recently we were charged over $5,000 for Internet usage on one of our cell phones. We believe it was a faulty phone but after several unsuccessful calls to the carrier I called Vocio and explained what happened. They asked me to send the bill and within 24 hours we had received a full credit. It was very impressive."
CFO
Johnstone Supply
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