Business Process Outsourcing

Telecom Expense Management – Who owns it?

According to Aberdeen in the report titled The Challenge in Total Telecom Cost Management, 74% of mid market enterprises report that one department has primary responsibility for managing telecom costs. They report 38% of the time it’s the CIO and the telecom/IT staff that’s the sole department leaving the CFO and finance team the sole …

Telecom Expense Management – Who owns it? Read More »